Welcome to our first newsletter which has been developed to keep you informed of our new products and services and to remind you of our existing ones! In future issues, we will also include, what we consider to be, relevant industry news and articles that may have an impact on your business.

In this issue:

Review of Products and Services

Most of our clients will have had experience of our core products and services:

• Network Solutions
  Designing and building a network that supports your business, integrating bespoke elements such as local/wide area or virtual private networks (LAN, WAN, VPN).
• System development
  Advice on how to make your IT system provide you with the best resources to achieve your business objectives.
• Bespoke Hardware
  Choose the exact specification for your server, PCs and laptops and only pay for what each individual user actually needs.
• Associated Software & Hardware
  Including printers, scanners, projectors, interactive whiteboards, large format displays and software licensing and audit.
• Full ISP Services
  We offer a range of in-house broadband and hosting options to suit all requirements including Voice over IP (VoIP) quality of service standard.
• Maintenance Arrangements
  On an annual or ad-hoc basis with remote access diagnosis for off-site monitoring and maintenance.

However, more recently, we have added the following services to our portfolio:

• Voice over IP (VoIP)
  Telecommunication system utilising a broadband connection. Inter-office calls or “on-net” calls are free (even International!) with other calls on a low-cost structure. This system is highly flexible and scalable with a low capital investment. For more information on our VoIP solution, click here.
• Website Design & Hosting
  Whether you require a brochure site or a fully animated, multi-page e-commerce solution, our in-house design team can fulfil your requirements. Please use the links below to see a sample of websites that we have developed recently:

» www.quaypharma.co.uk
» www.abbeyrentals.co.uk
» www.aughtonhire.co.uk


If you would like to find out more information on any of our services, please contact me.

» Back to top.

Client Information System (CIS)

Some time ago, we developed an in-house Client Information System (CIS) database. This system records client details, assets, and any end-user issues that are queried with the office. As our business grows, and we employ more technical staff, it becomes increasingly important to detail any critical information that relates to individual clients’ systems so that all technical staff are aware of the bespoke products and settings that each client has.

We would therefore ask that any user or system issues are emailed to info@1010systems.co.uk or phoned through to the main office telephone number of 01244 408990.

This issue will be logged onto CIS and an engineer notified and allocated to respond. If an email is sent direct to someone’s personal email account or mobile phone, this may result in a delay in dealing with your issue.

» Back to top.

Virus threats

» Visit the Symantec website for a list of latest virus threats.

» Back to top.