IT Support

Providing IT Support for Your Business

Let us get you back online with our IT support team so that you can get on with your business.

Whatever your size, effective and reliable IT and communications are most certainly a must have. If you do not want the cost of in-house support, but still want to maximise the effectiveness of your system and help you stay ahead of the competition, an IT support provider who understands the needs of your business is vital. We can help your business get back on track if any issues pop up, or with our ongoing support, we can also maintain the functioning of your site.

However, at Ten Ten Systems, we also recognise that ongoing ICT support is not always an option. If a preventative maintenance contract is not within your budget, then we have a number of options for you:

• Managed Support – We will remotely manage your IT systems for a fixed monthly cost. Therefore, you can manage your budget more easily than ever.
• Ad Hoc Support – With Ad Hoc support, you are able to access our team of engineers as and when an issue crops up. We will solve any problems with your network as quickly as possible.
• Project-based Support – Working on a new project? Ten Ten Systems can lend you our expertise for any IT situation to make your operations run smoothly.

Recent feedback through our customer management system

Below are some quotes from our customer management system (CMS) which manages customer queries.

“Very courteous and helpful. Directed me with simple instructions. Solved my problems efficiently. I felt able to ask questions if I didn’t understand what was happening.”

“I was pleased the engineer called and spoke to me rather than e-mailing. I like the personal touch.”

“Very helpful and patient which was greatly appreciated, I would like to thank the engineers for a job well done.”

“Very good service. Engineer was on time and very informative throughout the day as to what was progressing. Very impressed and we are already seeing a difference in the speed of the system.”

“Response within 5 minutes. 1010 set the standard for everyone else to aim for. Excellent service as always.”

For more information about our services, please contact us here.