Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony/VoIP), video conferencing, data sharing (including Interactive White Boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).
UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
With 8×8, you really can have it all. They’re the only cloud-based provider that offers you world-class business phone services, collaboration and virtual meetings—plus enterprise ready contact center solutions—in one secure, reliable Unified Communications Suite.
For more information on how Unified Communications can help improve business communications, please contact us or telephone us on 01244 408990.